Job Responsibilities:
1. Responsible for managing team members, clarifying division of labor, and evaluating employee performance according to responsibilities
2. Organized order management, supervised the execution of contracts, ensured the smooth and efficient flow of all links of orders, ensured customer satisfaction and timely delivery;
3. Monitor the delivery progress of delivered orders, follow up customer signing, effectively control and ensure the delivery and signing of orders
4, reduce customer complaints, improve service quality
5. Responsible for business communication with customers; Understand customer needs and provide customer service.
Job Requirements:
1. Female, with at least 3 years experience as a merchandiser manager
2. Familiar with the production process and business process of plastic and mold products;
3. High sense of responsibility, strong ability to work under pressure, and good team spirit
4. Good organizational, communication and coordination skills, good problem-solving skills, and good team management skills.
5861 3134-9|165 6583 6205 235. Good command of English, fluent in oral English, able to understand and reply customers' English emails.