职位介绍

Develop and communicate an understanding of the business strategy as it pertains to other IT Departments.
Deliver IT services in line with business requirements to internal customers, standardize platforms, and ensure Hardware/Software/Solution meets baseline compliance and implementation standards
Financial Management/ Cost Center Management; forecasting of costs and management of IT financials for your IT cost center including variance analysis.
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
Accountability for the overall provision of an end to end IT service across agreed services
Accountability for driving the IT service agenda and for facilitating and implementing IT service improvements across the business.
The communication and management of operational IT service issues
Collaborate with internal IT teams to effectively deliver services to end users
Drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives.
Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance, including service trends, improvement activity and SLA attainment.
Accountability for the provision of a reliable and stable service which meets the customer’s needs and is sustainable.
To build a clear understanding of the service requirements of the business
Selects, develops, and evaluates personnel to ensure the efficient operation of the IT function.
Coordination of work schedules, priorities, and performance management of IT personnel.
Ability to work effectively under pressure with constantly changing priorities and deadlines
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
Enforce and follow all procedures and policies within IT and the company.
Participate in internal audit programs and drive non conformance issues to conclusion.
Project Management as required
May perform other duties and responsibilities as assigned.
Bachelor’s Degree in Computer Science or Management Information Technology
6 to 8 years experience in a relevant Jabil IT position OR equivalent external work experience, including at least 5 years experience in a supervisory or management role within an Information Technology department.
ITIL Foundation Certification Preferred
5922 9177-|171 3306 4060 40Or an equivalent combination of education, training or experience.