Responsibilities:
-Build up a good working relationship with customers
-Clearly understand customer’s requirements and work with factory to deliver consistently excellent performance
-Close the gap between the customer’s requirements and factory performance in order to achieve total customer satisfaction
-Take good care of customers during visits, including coordination of scheduled visits, facilitating arrangement of accommodations, airport pick up, making dining recommendations, etc.
-Coordinate with customers to obtain their demand forecasts and ensure their timely support of the factory with die, other raw materials, and documentation.
-Work with customers to achieve high levels of accuracy on die receipts vs. forecast and linearity to maximize production efficiency.
-Attend meetings with customers and conduct business in a professional, efficient, and ethical manner
-Work with cross functional departments in order to respond efficiently to customer needs /requests in a timely manner.
-Drive for continuous improvement throughout the process and the organization.
Requirements:
-Degree holder in any discipline,0-3 years relevant experience
-Good written and spoken English ,Efficiency with MS Word, Excel, PowerPoint and Windows
-Excellent communication skills and ability to work with differing personalities
-Applying the appropriate sense of urgency when necessary
-Proactive in resolving problems and consistent in following up on open issues
3165 5628-3|171 3301 1134 06-Ability to work under stress to ensure customer and company goals are achieved