岗位职责: 1. Customer Communication – Be the key point of contact for customer SQE / Purchasing staff with regards to quality matters. Build good relationships with customer contacts. 2. Customer Complaints – Ensure that customer complaints are reported and taken actions in a timely manner. Lead 8D activity to ensure good root cause analysis and effective corrective / preventive actions. Carry out verification of effectiveness of actions taken 3. Internal quality driven – To drive internal quality improvement based on internal quality performance 5. NPI – Participate in Design /Gate reviews ensuring that customer quality requirements are captured in the NPI plan and are properly translated into manufacturing requirements. 6. Process Control – Participate in development of FMEAs and Process Control plans to ensure robust process controls are implemented to ensure customer requirements are met. QC inspectors daily work management, and quality daily data collection and analysis. Track internal quality improvement and weekly review with production, engineering and related department. 7. Project data collection and analysis -- Setup and maintain project database, include internal DPPM, customer feedback… then feedback to internal team and do related improvement. 8. Customer audit -- Lead customer process audit and visit, join system/EHS audit to fully understand customer's requirement 任职要求: Education and Training: University degree or above Experience and Skill: 1. At least 5 years experiences in quality engineering role in the electronics or automotive industry or packaging industry is preferred; 2. Good knowledge of ISO9001 , QS 9000, 3. Be familiar with quality and analysis tools such as FMEA, SPC, GR&R,DOE, 8D, control plan and etc. Personality and Competency: 1.Good written/oral English 2.Good communication skill and customer and Highly results oriented 3.Good office-software operation 4.Good reporting skills |